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Getting an error when I try to update my iPhone.

my phone downloaded the update yet keeps saying Error when it goes too update, i have space on my phone and everything prepared for the update yet it keeps saying Error issues and won’t update, what do i need too do for it too update?


[Re-Titled by Moderator]


iPhone 7 Plus, iOS 14

Posted on Apr 4, 2022 2:58 AM

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Question marked as Top-ranking reply

Posted on Apr 4, 2022 11:46 AM

See If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support. If you're trying to update using iTunes try over the air instead, or vice versa.


Note if you're getting a -4000 error when updating from iTunes you need to remove your device passcode, update, then enable again afterwards.


tt2

2 replies
Question marked as Top-ranking reply

Apr 4, 2022 11:46 AM in response to june821

See If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support. If you're trying to update using iTunes try over the air instead, or vice versa.


Note if you're getting a -4000 error when updating from iTunes you need to remove your device passcode, update, then enable again afterwards.


tt2

May 13, 2022 1:46 PM in response to june821

To update over the air from the phone all of these requirements must be met:

  • You need at least 6 GB of free storage
  • You must be connected to a Wi-Fi network (and not a personal hotspot) unless it is an iPhone 12 or 13 series with an active 5G network connection
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN, and it may be necessary to delete any VPN apps and VPN profiles
  • The phone cannot be in Airplane mode
  • You cannot still have a beta version installed on the phone
  • You cannot have a previous version that was downloaded, but not installed - go to Settings/General/iPhone Storage to look; if you find an iOS installer, delete it


If you can't meet all of them you can still update using your computer.

Getting an error when I try to update my iPhone.

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