Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

New Macbook under remote management

Hi - I have just bought a brand new boxed Macbook Air from Cheshire Macs. On starting it up I find it is under remote management from a well-known London art gallery (closed at the moment). What is this about? Is it a stolen item? Thanks, Alex

Posted on Apr 4, 2022 4:49 AM

Reply
Question marked as Best reply

Posted on Apr 4, 2022 5:10 AM

Brand new? Not hardly ... new to you maybe.


Take it back. It was not setup properly such that the management was removed.


It could possible be stolen; you'd have to research that. More than likely, the seller just didn't properly prepare it for resale.

2 replies

New Macbook under remote management

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.