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hyder224 Author

Level 1

4 points

I have a phone 6Plus and screen frozen. I followed all the instruction; first I tried to update through connection to IMac then tried to restore and it failed. Is there any suggestions?

Any advice to overcome the problem?

Posted on Apr 4, 2022 5:47 AM

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gowrishsellappan

Level 4

3,347 points

Posted on Apr 4, 2022 5:49 AM

Hi,

Force restart the phone. It may resolve it.

Check this Force restart iPhone - Apple Support (IN)

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Top-ranking reply

gowrishsellappan

Level 4

3,347 points

Apr 4, 2022 5:49 AM in response to hyder224

Hi,

Force restart the phone. It may resolve it.

Check this Force restart iPhone - Apple Support (IN)

Reply

I have a phone 6Plus and screen frozen. I followed all the instruction; first I tried to update through connection to IMac then tried to restore and it failed. Is there any suggestions?

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