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User profile for user: hyder224
hyder224 Author
User level: Level 1
4 points

I have a phone 6Plus and screen frozen. I followed all the instruction; first I tried to update through connection to IMac then tried to restore and it failed. Is there any suggestions?

Any advice to overcome the problem?


Posted on Apr 4, 2022 5:47 AM

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User profile for user: gowrishsellappan
gowrishsellappan
User level: Level 4
3,377 points

Posted on Apr 4, 2022 5:49 AM

Hi,


Force restart the phone. It may resolve it.


Check this Force restart iPhone - Apple Support (IN)


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I have a phone 6Plus and screen frozen. I followed all the instruction; first I tried to update through connection to IMac then tried to restore and it failed. Is there any suggestions?

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