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airpods pro not working properly

my airpods were returned to me after 14 days of lying in a shelf, they were locked and lost. now the light doesnt work and I cant charge them. Any ideas ?

Posted on Apr 4, 2022 12:17 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 5, 2022 7:33 PM

AdamPechlat Said:

"airpods pro not working properly: my airpods were returned to me after 14 days of lying in a shelf, they were locked and lost. now the light doesnt work and I cant charge them. Any ideas ?"

-------


Troubleshooting AirPods Charge:



How to Fix This:

Try troubleshooting the power manually...


A. A Few Links to Visit:




B. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it needs to resync with the charger.
2 replies
Question marked as Top-ranking reply

Apr 5, 2022 7:33 PM in response to AdamPechlat

AdamPechlat Said:

"airpods pro not working properly: my airpods were returned to me after 14 days of lying in a shelf, they were locked and lost. now the light doesnt work and I cant charge them. Any ideas ?"

-------


Troubleshooting AirPods Charge:



How to Fix This:

Try troubleshooting the power manually...


A. A Few Links to Visit:




B. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it needs to resync with the charger.

airpods pro not working properly

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