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My phone won’t allow me to get into my apps

My phone is not letting me open my apps and I can’t shut it down


iPhone XR, iOS 15

Posted on Apr 4, 2022 5:38 PM

Reply
Question marked as Best reply

Posted on Apr 4, 2022 5:48 PM

Otto1616 Said:

"My phone is not letting me open my apps and I can’t shut it down"

-------


Troubleshooting a Frozen iPhone:


Start with a Force Restart:

Refer to this link: Force Restart iPhone - Apple Support


No Success?

Refer the the following for troubleshooting techniques...




3 replies
Question marked as Best reply

Apr 4, 2022 5:48 PM in response to Otto1616

Otto1616 Said:

"My phone is not letting me open my apps and I can’t shut it down"

-------


Troubleshooting a Frozen iPhone:


Start with a Force Restart:

Refer to this link: Force Restart iPhone - Apple Support


No Success?

Refer the the following for troubleshooting techniques...




My phone won’t allow me to get into my apps

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