my phone won’t connect to the internet

laura__5 Said:

"my phone won’t connect to the internet: my phone says that it is connected to the wifi at my house but at the top next to my cellular data, there is no wifi symbol and my snapchat says it’s not connected to the internet. i have reset all the settings on my phone but nothing has worked. what should i do?":

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Troubleshooting iPhone WiFi:

Restart the Router:

If there is no Wi-Fi signal, then apparently you have no IP address. So, start by restarting the router.

Three Other Thoughts:

A. Clear Temporary Internet Files:

If connecting is unsuccessful, try clearing out your Temporary Internet Files: History, Cache, and Cookies

Go Here: Clear your Safari Browser History and Set Up Content Blockers on your iPhone, iPad, or iPod touch - Apple Support

and...

B. Try manually restarting your iPhone:

1. Go To: Settings
2. Select: General
3. Scroll to: the Very Bottom
4. Select: Shut Down
5. Slide Finger: to the Right
6. Wait: 30 Seconds
7. Power One: the iPhone
8. Try this Once More

and...

C. Troubleshooting Connectivity:

Wi-Fi: If your iPhone won’t Connect to a Wi-Fi Network - Apple Support