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acollver42 Author

Level 1

4 points

willl not work

i just got this phone and it is not letting me restart it or turn it off and it will not go on any of my apps. siri keeps saying sorry.

iPhone 13, iOS 15

Posted on Apr 4, 2022 10:08 PM

Best reply

Axel Foley

Level 10

148,338 points

Posted on Apr 4, 2022 10:16 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

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willl not work

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