User profile for user: acollver42
acollver42 Author
User level: Level 1
4 points

willl not work

i just got this phone and it is not letting me restart it or turn it off and it will not go on any of my apps. siri keeps saying sorry.

iPhone 13, iOS 15

Posted on Apr 4, 2022 10:08 PM

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
150,978 points

Posted on Apr 4, 2022 10:16 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
150,978 points

Apr 4, 2022 10:16 PM in response to acollver42

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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willl not work

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