How to get my iphone to trust my PC

My PC is authorised but my Iphone doesn't recognise it and says that the PC is not trusted.

iPhone 11 Pro, iOS 15

Posted on Apr 5, 2022 7:43 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 6, 2022 8:53 AM

Hi brigitafromgbr,


If you'd like your iPhone to trust your computer, these steps might help. 


Change your settings for trusted computers


Your device remembers the computers you've chosen to trust.




If you don't want to trust a computer or other device anymore, change the privacy settings on your iPhone, iPad, or iPod touch. Go to Settings > General > Reset > Reset Location & Privacy. Now when you connect to formerly trusted computers, the Trust alert will ask you whether you trust that computer. 


If the issue continues, follow these steps:

Get help
If you tap Trust or Don't Trust but doesn't accept your answer, or if the Trust alert won't appear, follow these steps. Try again after each:




1. Make sure that your computer has the latest version of macOS or the latest version of iTunes


2. Disconnect and reconnect your device from your computer.


3. Restart your computer.


4. Restart your device:


- iPhone


- iPad


- iPod touch


5. Reset your Trust settings.




If the above steps don't help, go to Settings > General > Reset and tap Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.




If you downloaded iTunes for Windows from the Microsoft Store, make sure that iTunes Mobile Device Helper is enabled as a startup item.



The information above is from About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch. If the issue remains after following the steps above, let us know what steps you had a chance to try and what version of iTunes is running on your computer. 


We hope that helps with your question and take care!

2 replies
Question marked as Top-ranking reply

Apr 6, 2022 8:53 AM in response to brigitafromgbr

Hi brigitafromgbr,


If you'd like your iPhone to trust your computer, these steps might help. 


Change your settings for trusted computers


Your device remembers the computers you've chosen to trust.




If you don't want to trust a computer or other device anymore, change the privacy settings on your iPhone, iPad, or iPod touch. Go to Settings > General > Reset > Reset Location & Privacy. Now when you connect to formerly trusted computers, the Trust alert will ask you whether you trust that computer. 


If the issue continues, follow these steps:

Get help
If you tap Trust or Don't Trust but doesn't accept your answer, or if the Trust alert won't appear, follow these steps. Try again after each:




1. Make sure that your computer has the latest version of macOS or the latest version of iTunes


2. Disconnect and reconnect your device from your computer.


3. Restart your computer.


4. Restart your device:


- iPhone


- iPad


- iPod touch


5. Reset your Trust settings.




If the above steps don't help, go to Settings > General > Reset and tap Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.




If you downloaded iTunes for Windows from the Microsoft Store, make sure that iTunes Mobile Device Helper is enabled as a startup item.



The information above is from About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch. If the issue remains after following the steps above, let us know what steps you had a chance to try and what version of iTunes is running on your computer. 


We hope that helps with your question and take care!

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How to get my iphone to trust my PC

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