Important: Restart Your Studio Display

Posting this to safe other studio display users a lot of time and hassle. YOU HAVE TO RESTART your studio display on occasion, especially if you run into issues with the3 camera, microphone or speakers. The studio display runs its own internal version of IOS that operates the camera, speakers and microphone. Much like ANY other device that runs its own operating system, you can't run it indefinitely without ever restarting it. You will eventually run into issues and your device does funny stuff. I got my studio display on march 18th and yesterday the camera started acting up, then the microphone etc. After hours with Apple support and trying all kind of things to isolate the issue, it occurred to me that we did EVERYTHING except restart/reboot the display itself. because it has no power button and no software control to restart it, the only way to do it is to unplug it from the power source, wait at least 1 full minute and plug it back in. Of course it immediately solved all the issues. So if your display - or for that matter any of your other devices - starts acting up. Restart it that way to see if the issue resolves. Apple: please implement a firmware update that allows for rebooting the display via system preferences rather than having to crawl ion the floor find the plug, unplug it, wait, plug it back in.


Posted on Apr 5, 2022 10:33 AM

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Posted on Apr 24, 2022 12:20 PM

I had exactly the same problem--choppy audio when playing audio from my M1 Pro MBP to the Studio Display. The same audio sounded fine playing on the MBP's speakers, however.


Rebooting the MBP, swapping ports on the MBP didn't help. The source of the audio being played (YouTube via web, music from Apple Music, Apple Music downloaded to the MBP and played locally) didn't matter.


So I tried playing a YouTube video (from the YT app) on my 2018 iPad Pro to the Studio Display--still choppy sound, confirming the Studio Display as the root of the problem.


I wasn't sure how to reboot the Studio Display, so I found this support page. Rebooting the Studio Display by unplugging it from power for a minute or two solved the problem! Yippeee. Thanks.



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Apr 6, 2022 8:14 AM in response to Holger Laufenberg

PS: Since there is no way to properly restart the monitor, unplugging it from the power source to reboot it means of course you are essentially crashing it which if done repeatedly or regularly can cause issues just like constantly crashing your computer or smartphone instead of properly shutting it down or restarting it. Apple....please fix this by implementing a way to correctly restart/reboot the display operating system.

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Important: Restart Your Studio Display

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