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Level 1

5 points

Error 9 and locked phone while updating iPhone 5 to iOS 10.3.4

My phone (iphone 5) has been locked on updating ios 10.3.4!

[Re-Titled by Moderator]

iPhone 5

Posted on Apr 5, 2022 1:38 PM

Top-ranking reply

Level 9

56,209 points

Posted on Apr 5, 2022 2:13 PM

Details:

▷ The iPhone could not be restored. An unknown error occurred (9).

Try a Hard Reset:

Press and hold both the power button and the home button until the Apple logo ( ) appears.

Connect your iPhone to your computer using a USB cable. Locate your device on your computer.

When you see the option to update or restore, click Update — not Restore — to reinstall the software and keep your personal data. 

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