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When I tried to update an app it’s showin me a different iCloud password that I have never seen that password before so won’t let me update an app

When I tried to update an app it’s showin me a different iCloud password that I have never seen that password before so won’t let me update an app

iPhone 11 Pro Max, iOS 14

Posted on Apr 5, 2022 10:43 PM

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Question marked as Top-ranking reply

Posted on Apr 5, 2022 11:05 PM

That app was probably downloaded with a different Apple ID. This is why you are being asked to enter the password to that associated Apple ID when you attempt to update it.

Did you purchase this iPhone as a second hand item? Was this iPhone sold/given to you with it already setup?


Axel F.

1 reply

When I tried to update an app it’s showin me a different iCloud password that I have never seen that password before so won’t let me update an app

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