Apple Mail rules versus iCloud Mail rules

A real annoyance of Apple Mail is that rules defined in the Mac application appear to apply only there. So if a mail message arrives and Apple Mail isn't running, the rules don't run. So if you're away from your Mac and consuming email using your iPhone, you don't benefit from the rules at all.


It seems you can define rules in the iCloud mail interface too, and these should run regardless, since they execute before the mail is delivered. But the rules that can be defined are somewhat different from those in the app, and are completely separate. Rules in the Mail app aren't visible in the iCloud interface and vice versa. This is particularly obtuse as the rules defined in the Mac app are actually *stored* in iCloud (and are hence visible on multiple Macs).


But it gets worse if you do have multiple Macs. While the rules defined in the Mail app on one Mac are visible on your other Macs, the status of a rule (i.e. whether it is active or not) is *not* synchronised. I can't see any possible reason why this makes sense.


What's the best way of managing around these defects? I would rather not switch back to Google Mail, but right now it looks like the best solution.

Posted on Apr 6, 2022 1:39 AM

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Apr 6, 2022 3:59 AM in response to AndyOrmsby

AndyOrmsby wrote:

A real annoyance of Apple Mail is that rules defined in the Mac application appear to apply only there. So if a mail message arrives and Apple Mail isn't running, the rules don't run. So if you're away from your Mac and consuming email using your iPhone, you don't benefit from the rules at all.

It seems you can define rules in the iCloud mail interface too, and these should run regardless, since they execute before the mail is delivered. But the rules that can be defined are somewhat different from those in the app, and are completely separate. Rules in the Mail app aren't visible in the iCloud interface and vice versa. This is particularly obtuse as the rules defined in the Mac app are actually *stored* in iCloud (and are hence visible on multiple Macs).

But it gets worse if you do have multiple Macs. While the rules defined in the Mail app on one Mac are visible on your other Macs, the status of a rule (i.e. whether it is active or not) is *not* synchronised. I can't see any possible reason why this makes sense.

What's the best way of managing around these defects? I would rather not switch back to Google Mail, but right now it looks like the best solution.



You can submit your feedback directly to the Product Team—

https://www.apple.com/feedback/mail.html


Apr 7, 2022 1:29 AM in response to BobTheFisherman

Creating rules at the server level is certainly preferable to having them at the client level, but it's not a complete solution, partly because they are very limited compared to client-side rules. Here's one example: on the client, it is possible to have a rule that matches a "From" address using "contains", "does not contain", "begins with", "ends with" and "is equal to". On the server, there's "Is from" (presumably equivalent to "is equal to") and that's it. And there are many more options for the actions that can be taken when a mail is matched.


Mail feels like a product that has three product managers - one in iCloud, one for MacOS and one for IOS, but where the three PMs never talk to each other. It's exactly where Apple should be able to shine - they are in control of the entire end-to-end user experience but have failed to deliver an integrated solution.

Apr 6, 2022 3:38 AM in response to AndyOrmsby

We have five Macs; mail rules are synced across all five by user. However, my complaint is they don't work well at all in that they often do not filter even exact same sender email addresses, in the same way, if at all. It's just hit and miss constantly.


Rules are somewhat useful, but the inadequacies have been present since we bought our first Macs in 2015.





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Apple Mail rules versus iCloud Mail rules

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