Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Airdrop issues

I’m trying to airdrop photos and passwords from my iPad (iOS 15.3.1) to my partner’s iPhone SE also on ios15.3.1. The iPhone is set to accept airdrop from contacts only. The phone appears in ‘People’ but when I tap it, it just says ‘waiting’ and fails to make a connection with the phone just centimetres away. If I change the phone setting to ‘everyone’ , it then appears on the iPad under ‘Other people’ and I can then airdrop a photo. It won’t let me airdrop a password. Am I missing some crucial setting on the iPhone.

iPad, 15

Posted on Apr 6, 2022 6:31 AM

Reply
Question marked as Best reply

Posted on Apr 6, 2022 6:41 PM

Please check your Screen Time restrictions on your iPhone.


Screen Time

Settings > Screen Time > Content and Privacy Restrictions > Allowed Apps > AirDrop [Enable]

Watch the GIF below



If you have Contacts Only turned On then please add Apple ID of the sending device to your list of contacts on the receiving device. See the pic at the bottom of this post for better clarity


Before you begin

  • Make sure that the person you're sending to is nearby and within Bluetooth and Wi-Fi range.
  • Check that you and the person you're sending to have Wi-Fi and Bluetooth turned on. If either of you have Personal Hotspot on, turn it off.
  • Check if the person you're sending to has their AirDrop set to receive from Contacts Only. If they do, and you’re in their Contacts, they need to have your email address or mobile number in your contact card for AirDrop to work.
  • If you're not in their Contacts, have them set their AirDrop receiving setting to Everyone in order to receive the file.

You can put your AirDrop receiving setting to Contacts Only or Receiving Off at any time to control who can see your device and send you content in AirDrop.


Similar questions

2 replies
Question marked as Best reply

Apr 6, 2022 6:41 PM in response to Terry_W

Please check your Screen Time restrictions on your iPhone.


Screen Time

Settings > Screen Time > Content and Privacy Restrictions > Allowed Apps > AirDrop [Enable]

Watch the GIF below



If you have Contacts Only turned On then please add Apple ID of the sending device to your list of contacts on the receiving device. See the pic at the bottom of this post for better clarity


Before you begin

  • Make sure that the person you're sending to is nearby and within Bluetooth and Wi-Fi range.
  • Check that you and the person you're sending to have Wi-Fi and Bluetooth turned on. If either of you have Personal Hotspot on, turn it off.
  • Check if the person you're sending to has their AirDrop set to receive from Contacts Only. If they do, and you’re in their Contacts, they need to have your email address or mobile number in your contact card for AirDrop to work.
  • If you're not in their Contacts, have them set their AirDrop receiving setting to Everyone in order to receive the file.

You can put your AirDrop receiving setting to Contacts Only or Receiving Off at any time to control who can see your device and send you content in AirDrop.


Airdrop issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.