My HomePod just stops playing my music?

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Level 1

19 points

My HomePod just stops playing my music?

I have a HomePod and when I try to listen to my playlist using Itunes on my laptop it randomly plays either part of a song or one song and and half of the next song it stops and then it sometimes will all of a sudden start playing again. I am at a loss at what is causing it to do this? Does anyone else ever have this problem, if so what can I do to fix it? I thought maybe my internet connection is dropped and then resumes, but my laptop isn't disconnected? Thanks for any help with this problem, it is very frustrating...

HomePod

Posted on Apr 6, 2022 10:05 AM

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Answer 1

Top-ranking reply

Tim_4_All

Level 3

973 points

Apr 6, 2022 4:59 PM in response to mnmspnut

Hi Mnms,

-In addition to the good advice from Picas, make sure HomePod, Mac (and iPhone) are up to date with the latest software.

-If your HomePod is on the 2.4 Wifi and Mac on 5 Wifi (or vice versa), I've seen some oddities with this. If this is the case, try putting the Mac on the same Wifi wave as the HomePod-->then test it again.

-Reboot both devices, then try a test again. If the issue continues, try switching to a different application that will run continuous audio (to see if this is an iTunes issue).

-If the issue follows to a non iTunes application, try moving the HomePod to the other side of the room.

-Just in case you do have a stereo pair of HomePods, cutting out of AirPlay audio to a stress pair has been noted in other threads (I don't believe there has been a resolution[?]).

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Answer 2

picas

Level 7

21,051 points

Apr 6, 2022 3:29 PM in response to mnmspnut

See if placing the HomePod in another power outlet fixes the problem. There could be some sort of interference. Restarting the router could also potentially be a fix.

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My HomePod just stops playing my music?

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