my Siri keeps getting activated randomly when I have my headphones on. They’re Apple original headphones and are brand new too, what do I do?

Hi lavínia113,

Thanks for helping to narrow this down. Do you have any other headphones you can test with? It seems likely this is an issue with the specific headphones you're using based on your description, and we could isolate it completely by using a different pair if possible.

Contact Apple Support to see what sort of options you might have for replacing your headphones:

Get Support

Thanks for using the Apple Support Communities.

Hey lavínia113,

Just to confirm, are these headphones that are connected with a cable? If so, temporarily turning off Bluetooth can also help isolate the issue, to make sure it's not a Bluetooth accessory activating Siri. Do this by going to Settings > Bluetooth.

Also, do other headphones have this issue as well?

Keep us updated!

Hey lavínia113,

Let us know how turning off Bluetooth works out for you. Also, in the meantime make sure that the iPhone port is free of any dirt or debris: Cleaning your iPhone.

We look forward to hearing back.