iWatch still grossly inaccurate on distance
This is a continuing saga where immediately after a software update last November my iWatch series 5 stopped keeping accurate metrics for my outdoor workouts. It literally went from working somewhat correctly to failing to accurately measure distances. I worked extensively with Apple support and got nowhere. The last guy told me it was because I was not connected to WiFi - how many of you walk or run several miles while connected to WiFi?? Preposterous theory and that was an iWatch health app 'specialist'. So far this year it has gotten worse. Yesterday and today I walked the same exact course, same distance at over 3 mph and heart rate well above 100bpm. Yesterday the measurement was just over 3 miles. Today it credited me with 2.75 miles. Both days my Activity Tracker app running on my phone using the exact same motion sensor measured 3.2 miles. Part of the responsibility for the inaccuracy is, I believe, related to the Brisk Walk functionality which does not work like it should, and which should be able to be disabled by the user if they choose. The Apple engineering department has had this as a 'bug' report since last December. I have checked on progress twice and nothing is able to be reported. Support people have promised to keep me informed but never do. Meanwhile the consistency and accuracy of this device is somewhat less than a 20 dollar pedometer or a free App for the phone. Apple appears unable to respond to the issue in any meaningful way. I am disappointed. The workout software was a primary reason for purchasing the watch. -
Whether it is user error, software, or a hardware related issue, the problem should be resolved and not ignored. In my opinion, it calls into question the accuracy and reliability of the any of the Health related apps and functionality.