Microsoft Word keeps freezing

Good day

I have a 2016 Macbook pro. Suddenly 2 days ago Microsoft Word stopped responding and I had to quit it. I have since done all the recommended things found to solve this on Google. I have reinstalled Microsoft. I have removed the Word preferences folder. I have done a back up and taken things off to make sure there is enough space. I have updated everything.

I then left it for a day and it worked for about 30 minutes before stopping again.

I see my battery needs a service. Is that the cause? I can't seem to think that a battery would cause Word to stop working?

Any assistance would be highly recommended.

Thank you.

Posted on Apr 7, 2022 9:48 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 7, 2022 10:22 AM

A failing battery can cause a multitude of problems; computers need a contact power supply in a rather narrow voltage band.


Deal with the failing battery or other things will start to go wrong.

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Microsoft Word keeps freezing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.