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error 4000, what could that be

whenever i try to update on iTunes i keep getting error message 4000

Posted on Apr 7, 2022 12:29 PM

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Question marked as Top-ranking reply

Posted on Apr 7, 2022 2:05 PM

See this Apple article: If you see an error when you update or restore your iPhone, iPad, or iPod

If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support (SG)

Guess you use a Windows PC, if so check als the AV & Firewall on the PC. 

Disable your AV & Firewalls temporarily while you restore & update your apple device.

If they are On, turn Off Hotspot & VPN. 

3 replies
Question marked as Top-ranking reply

Apr 7, 2022 2:05 PM in response to sthomas24

See this Apple article: If you see an error when you update or restore your iPhone, iPad, or iPod

If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support (SG)

Guess you use a Windows PC, if so check als the AV & Firewall on the PC. 

Disable your AV & Firewalls temporarily while you restore & update your apple device.

If they are On, turn Off Hotspot & VPN. 

error 4000, what could that be

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