i have a 2017 macbook air. since a few days somethings wrong about it. the brightness is going up and down and on the sides. its flashing. its getting dark on one side for split seconds. as i type this its getting worse. please help!
MacBook Air 13″, macOS 11.0
mewichigo Said:
"somethings wrong with my MacBook!: i have a 2017 macbook air. since a few days somethings wrong about it. the brightness is going up and down and on the sides. its flashing. its getting dark on one side for split seconds. as i type this its getting worse. please help!"
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Continued from my pervious reply.
Troubleshooting Mac Hardware:
Your Screen is Failing:
Having a black screen and veritable lines, it seems your screen is failing. So take this in for service, ASAP.
So, Get this MacBook Pro Serviced...
Contact Apple, and setup a Genius Bar Appointment or see an AASP (Apple Authorized Service Provider) in your local area. Be careful as to where you get this item, ask you may get an error of an unofficial screen. So, to avoid this continual message, it is best to have Apple replace a screen.
Whom to Contact:
A. Contact Apple Support:
Or...
B. Contact an AASP:
Faulty Devices:
A. Has it Been Less than a Year?:
How old is this device, since the date of purchase? Did you purchase it from Apple? Did you purchase warranty with it? Contact Apple Support to get the prices. If found to be a fault device then it would likely be nothing on you. But, only Apple has the ultimate say in prices. So, contact them ASAP.
B. Perhaps this is a Faulty Device?:
Note that you have a one-year, out-of-the-box, limited-warranty with this, if purchased from Apple. So, either return these (you have 14 days to do so), or contact Apple Support, seeing if you can get these replaced.
Contact Apple Support:
Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
mewichigo Said:
"somethings wrong with my MacBook!: i have a 2017 macbook air. since a few days somethings wrong about it. the brightness is going up and down and on the sides. its flashing. its getting dark on one side for split seconds. as i type this its getting worse. please help!"
-------
Continued from my pervious reply.
Troubleshooting Mac Hardware:
Your Screen is Failing:
Having a black screen and veritable lines, it seems your screen is failing. So take this in for service, ASAP.
So, Get this MacBook Pro Serviced...
Contact Apple, and setup a Genius Bar Appointment or see an AASP (Apple Authorized Service Provider) in your local area. Be careful as to where you get this item, ask you may get an error of an unofficial screen. So, to avoid this continual message, it is best to have Apple replace a screen.
Whom to Contact:
A. Contact Apple Support:
Or...
B. Contact an AASP:
Faulty Devices:
A. Has it Been Less than a Year?:
How old is this device, since the date of purchase? Did you purchase it from Apple? Did you purchase warranty with it? Contact Apple Support to get the prices. If found to be a fault device then it would likely be nothing on you. But, only Apple has the ultimate say in prices. So, contact them ASAP.
B. Perhaps this is a Faulty Device?:
Note that you have a one-year, out-of-the-box, limited-warranty with this, if purchased from Apple. So, either return these (you have 14 days to do so), or contact Apple Support, seeing if you can get these replaced.
Contact Apple Support:
Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
mewichigo Said:
"somethings wrong with my MacBook!: i have a 2017 macbook air. since a few days somethings wrong about it. the brightness is going up and down and on the sides. its flashing. its getting dark on one side for split seconds. as i type this its getting worse. please help!"
-------
Troubleshooting Mac Hardware:
A. Reset the SMC and your NVRAM:
Sometimes when changes are made to the system(i.e. uninstallations), system configurations (i.e. for the keyboard) become manipulated, technically. So, reset the SMC and NVRAM. Try performing each thrice. It may take sometime, being certain you have the time to perform these resets.
B. Reinstalling the macOS:
Another option would be to reinstall the macOS. Perhaps the install was not 100% successful? Sometimes, when major changes are made to your Mac(i.e. update installations), system settings (i.e. for the screen) become manipulated, technically. So, when reinstalling, nothing would be deleted. It's just that items that have become corrupted or deleted, would be replaced or reinstalled back to where they should be. Go Here: How to Reinstall macOS from macOS Recovery - Apple Support
C. Important: First, Back Up your Mac:
Create a Time Machine backup of your Mac, so that you can have something to restore your Mac from, should anything go wrong with the reinstall. Take this as a learning experience, knowing to always create a backup of your Mac, prior to making any major changes to it (i.e. update installation)
No Success?...
D. Get this Serviced: See my following reply.
somethings wrong with my macbook!
