Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IOS 15.4

I can't download the latest version of ios on my iPhone, it keeps telling me it is no longer connected to the internet and i tried all the methods and it's not working.

iPhone 11, iOS 15

Posted on Apr 8, 2022 1:03 AM

Reply
Question marked as Best reply

Posted on Apr 8, 2022 2:33 AM

1.

Check the range of the mobile network, see this Apple article: If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


2.

Check also the Wi-Fi network, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support


Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support


3.

If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad, or iPod touch won't update - Apple Support

 

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

 

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support


4.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


1 reply
Question marked as Best reply

Apr 8, 2022 2:33 AM in response to Natalie996

1.

Check the range of the mobile network, see this Apple article: If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


2.

Check also the Wi-Fi network, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support


Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support


3.

If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad, or iPod touch won't update - Apple Support

 

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

 

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support


4.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


IOS 15.4

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.