You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I can download the latest iOS for iPhone 12 but when I try to install it, I get the “you are not connected to the internet message”. I’ve followed the advice to delete old uninstalled iOS and tried again, but still not installing.
iPhone 12
Hello eastcoast4,
If you're unable to install an update directly on the device, you can try these suggested steps: If your iPhone or iPad won't update
If you're still unable to install it directly on the device, then you'll need to install it through a computer instead: Update your iPhone, iPad, or iPod touch with iTunes
As always, make sure you have a current backup of your device before attempting any updates: Back up iPhone
Cheers!
Hello eastcoast4,
If you're unable to install an update directly on the device, you can try these suggested steps: If your iPhone or iPad won't update
If you're still unable to install it directly on the device, then you'll need to install it through a computer instead: Update your iPhone, iPad, or iPod touch with iTunes
As always, make sure you have a current backup of your device before attempting any updates: Back up iPhone
Cheers!
Hi,
Thanks. Problem solved by updating via laptop.
Can download but not install update on iPhone 12
