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Can download but not install update on iPhone 12

I can download the latest iOS for iPhone 12 but when I try to install it, I get the “you are not connected to the internet message”. I’ve followed the advice to delete old uninstalled iOS and tried again, but still not installing.

iPhone 12

Posted on May 14, 2023 8:04 AM

Reply
Question marked as Top-ranking reply

Posted on May 16, 2023 2:03 PM

Hello eastcoast4,


If you're unable to install an update directly on the device, you can try these suggested steps: If your iPhone or iPad won't update


If you're still unable to install it directly on the device, then you'll need to install it through a computer instead: Update your iPhone, iPad, or iPod touch with iTunes


As always, make sure you have a current backup of your device before attempting any updates: Back up iPhone


Cheers!




2 replies
Question marked as Top-ranking reply

May 16, 2023 2:03 PM in response to eastcoast4

Hello eastcoast4,


If you're unable to install an update directly on the device, you can try these suggested steps: If your iPhone or iPad won't update


If you're still unable to install it directly on the device, then you'll need to install it through a computer instead: Update your iPhone, iPad, or iPod touch with iTunes


As always, make sure you have a current backup of your device before attempting any updates: Back up iPhone


Cheers!




Can download but not install update on iPhone 12

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