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how do you know i have the latest ATT update? New phone shows ATT but not working

unable to use phone No service

Posted on Apr 8, 2022 7:50 AM

Top-ranking reply

Kurtosis12

Level 9

66,712 points

Posted on Apr 8, 2022 8:55 AM

Contact AT&T, they will have to provision the SIM. This happened to me as well with AT&T, they sent me a phone with a SIM in it but forgot to activate it. You can call them from a different phone, it only takes about 5 minutes.

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how do you know i have the latest ATT update? New phone shows ATT but not working

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