Auto fill email incorrect

My auto fill email is incorrect

iPhone 6, iOS 11

Posted on Apr 8, 2022 10:49 AM

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Question marked as Top-ranking reply

Posted on Apr 9, 2022 12:24 PM

Hi doxxdoxx,


Thank you for posting in Apple Support Communities! To correct the email that is being used to auto fill your information, you can go to Settings > Safari> AutoFill.


Automatically fill in forms in Safari on iPhone


Hope that helps!

2 replies

Apr 17, 2022 9:31 AM in response to melissa_m77

same here. for some reason today safari decided to switch my default autofill email address and I can’t get it to switch back.  Apple’s IM tech support was a joke - clearly didn’t even understand what the issue WAS, let alone how to fix it.  had to do all this on my own and NOTHING is working.  


here are the steps:


on iphone 13:

updated to latest ios


first try:

changed autofill contact

turned off autofill

deleted all other email accounts on contact card

changed autofill contact back

cleared history

restarted iphone


second try: 

deleted entire contact card 

manually re-entered

deleted offending email address from mail accounts

cleared history

changed autofill contact card

restarted phone


third try using alternate device:

changed safari preferences on macbook

restarted macbook

manually entered the email address I want

deleted the other one.

changed from “email” to “home”  


the email address that is autofilling shouldn’t even be accessible anymore!  It’s literally NOT in my contacts, not in my personal info, not even an account my mail app can access.  everything has been cleared and restarted multiple times. 


when i hit an email field only the address I want to use is suggested, so it makes zero sense that the other address keeps populating when i use autofill. 


Why is this happening?!  

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Auto fill email incorrect

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