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migration doesn't launch, says to quit program and close apps. there are no apps open.

i downloaded the migration software, but it will not launch. tells me to quit the program and close Edge, but Edge is not running. Why?


Posted on Apr 8, 2022 7:37 PM

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Question marked as Top-ranking reply

Posted on Apr 9, 2022 5:44 AM

Are you doing this on a Windows machine?


If so, this might help: Move your data from a Windows PC to a Mac - Apple Support


As to Edge, it may be running in Background and not be visible. Open Task Manager by right clicking a blank space the task bar and look for Edge under Processes. If there, shut it down.


If Edge is found under Startup, disable it.


Reboot and try again.


2 replies
Question marked as Top-ranking reply

Apr 9, 2022 5:44 AM in response to Jennie_Ramsey

Are you doing this on a Windows machine?


If so, this might help: Move your data from a Windows PC to a Mac - Apple Support


As to Edge, it may be running in Background and not be visible. Open Task Manager by right clicking a blank space the task bar and look for Edge under Processes. If there, shut it down.


If Edge is found under Startup, disable it.


Reboot and try again.


migration doesn't launch, says to quit program and close apps. there are no apps open.

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