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i cannot add any debit/credit card as a payment method. All cards are functional. and also i have updated my ios to the latest version. any suggestions for resolving the issue?

i cannot add any debit/credit card as a payment method. All cards are functional. and also i have updated my ios to the latest version. any suggestions for resolving the issue?

Posted on Apr 9, 2022 2:54 AM

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Question marked as Top-ranking reply

Posted on May 25, 2022 1:59 PM

Hello


My debit card is fully functional but I cannot add it to payment method. Error msg says: “There is an issue with your payment method. Update your payment information to correct the problem and try again.” - without explaining WHICH issue (how can you resolve an "issue" if you are left in the dark about what that "issue" is?).


My payment info is correct! I spent two hours on the phone with Apple Support, three different people in sequence, I even added Apple Cloud and Apple Pay in the process - yet, the problem still isn't resolved. Who can help?


Paul

3 replies
Question marked as Top-ranking reply

May 25, 2022 1:59 PM in response to Eric Root

Hello


My debit card is fully functional but I cannot add it to payment method. Error msg says: “There is an issue with your payment method. Update your payment information to correct the problem and try again.” - without explaining WHICH issue (how can you resolve an "issue" if you are left in the dark about what that "issue" is?).


My payment info is correct! I spent two hours on the phone with Apple Support, three different people in sequence, I even added Apple Cloud and Apple Pay in the process - yet, the problem still isn't resolved. Who can help?


Paul

Apr 9, 2022 3:23 AM in response to ranbir50

Sign in to your Apple ID account page and edit your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

See also the following Apple articles:

Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

i cannot add any debit/credit card as a payment method. All cards are functional. and also i have updated my ios to the latest version. any suggestions for resolving the issue?

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