You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello. My child accidentally took a subscription to Duolingo for a year, but for some reason the receipt says that it won’t come and I can’t submit a return request please help me, this is a lot of money for me 79.99USD
I beg you please help!
Here is the evidence that the money was withdrawn
iPhone X, iOS 14
Hello. My child accidentally took a subscription to Duolingo for a year, but for some reason the receipt says that it won’t come and I can’t submit a return request please help me, this is a lot of money for me 79.99USD
I beg you please help!
Here is the evidence that the money was withdrawn
I'm from Ukraine, please help the child accidentally bought a subscription for a year in Duolingo for 79.9USD and it's impossible to apply for a refund for some reason, because in the purchase history it says expectations but the money has already been withdrawn from the account, please help me this will not happen again
Hello~ There may be issues right now due to your region. For now I would require a password for further purchases to avoid this happening again. Any help here?
Contact Apple for support and service
~Katana-San~
please help me get my money back please
Please help me here is the proof that the money was withdrawn from the account
Hello ~ Take a look here:
Request a refund for apps or content that you bought from Apple
Require a password for App Store and iTunes purchases
~Katana-San~
Yes, thank you, I know how to apply for a refund, but for some reason I can’t file it, because in my purchase history it says expectations, but the money has already been withdrawn
Hello ~ Where are you located? Your message is not complete.
~Katana-San~
I'm in Ukraine
What password do you need?
Hello again ~ Click on this blue link and follow the directions there:
Require a password for App Store and iTunes purchases
~Katana-San~
I called customer service, they are closed now :(
Help me please