Apple Watch stuck on the screen that has white apple logo in a circle, not pairing or reseting! Help!

I have been having connectivity issues with my Apple Watch series 5. I unpaired and reset it to factory settings. While trying to re pair it to my phone, it got stuck on the screen with the white apple logo surrounded by a circle as pictured. It won’t get off that screen, when you touch it, it says finish setting up on the iPhone but no watch is paired in iPhone watch app. Tried to hard reset Watch and factory reset- nothing is working please help!

Apple Watch Series 5

Posted on Apr 9, 2022 7:46 PM

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1 reply

Apr 10, 2022 1:56 PM in response to Amandera1307

Hello Amandera1307,


Thank you for using Apple Support Communities.


We understand that you are running into issues pairing your Apple Watch with your iPhone. We would like to help you get this sorted out and the watch paired. It looks like you've had a chance to review If you can't pair an Apple Watch with your iPhone - Apple Support. If you're still having trouble after trying the suggestions in that article, you should contact Apple Support using this link:


Contact Apple Support


Best regards.

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Apple Watch stuck on the screen that has white apple logo in a circle, not pairing or reseting! Help!

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