Apple Watch

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Level 1

4 points

Apple Watch

My apple watch was working great until i purchased a new i phone 13 this week. I think it started to pair with my apple watch but then it stopped.... Now my watch is stuck with the apple logo on the screen and a few lines in a circle that are white vs black?

i cannot get the watch to shut down or reset.

when i try and pair it with the phone via app on the phone, i get an error message saying unable to connect to Apple Watch, make sure the watch is nearby and on your wrist....which it is....'

hoping someone can help

Posted on Jul 14, 2022 10:21 AM

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Answer 1

Top-ranking reply

Community User

Jul 14, 2022 11:15 AM in response to MikecSept15

To unpair and erase watch and remove Activation Lock

From a web browser,sign in to iCloud.com with your Apple ID.

Go to Find iPhone.

Click All Devices at the top of the screen.

Click your Apple Watch.

Click Erase [device]. Select Next until the device is erased.

Click Remove from Account.

Then;

Setup your Watch to a new iPhone

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Answer 2

MikecSept15 Author

Level 1

4 points

Jul 14, 2022 12:12 PM in response to MikecSept15

also - the new i phone 13 does NOT recognize any bluetooth devices that i had on my old phone. = watch, small speaker i have, the apple car play in my suv,

that said - it is recognizing my daughters airpods..but nothing else...

is there something wrong with the blue tooth on the new phone and that's wht its not pairing with the watch?

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