Carplay doesn’t show up on my car infotainment

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Carplay doesn’t show up on my car infotainment

Hi everyone, I’m having a issue with CarPlay and the infotainment of my car (sync 2.5 for Ford Fiesta 2022). When I plug my iPhone to USB port, sometimes (not every time) nothing happens, just my phone start charging but carplay doesn’t show up. I checked everything, from the restriction option, to the cable that is the Apple Original, included in the box. I even restarted my phone but it didn’t solve the problem…

So the only solution is restarting the infotainment, but it’s very annoying to do that every time.

somebody has a solution to this?

thank you for the help

p.s my dealership already told me that they can’t do anything about it

Posted on Apr 10, 2022 5:42 AM

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Answer 1

Apr 11, 2022 8:20 AM in response to AndreaAp15

Hello ,

Thanks for choosing the Apple Support Communities. If you're having issues using CarPlay, we suggest using these steps to resolve many issues that may arise.

"If CarPlay doesn't work like you expect, learn what to do.

First, make sure that your country or region supports CarPlay and that your car supports CarPlay. If you're unsure if your car supports CarPlay, contact the vehicle manufacturer.

Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps — checking CarPlay after each step:

Check your connection to your CarPlay stereo:

If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.

If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
Restart your iPhone and your car.
Make sure that Siri is on.
If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.

If you still have issues connecting to CarPlay, contact Apple Support."

From: If you need help with CarPlay - Apple Support

Cheers!

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Carplay doesn’t show up on my car infotainment

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