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I have tried over and over to get my iphone 12 go update the 15.4.1 and it wont work. i have hard reset my phone, deleted apps, deleted pictures to open up space and nothing has worked. it just keeps getting stuck on installing and nothing changes

how do i fix my phone and get it updated when it gets stuck on installing and ive done everything that i could do.

iPhone 12, iOS 15

Posted on Apr 10, 2022 7:22 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 10, 2022 8:07 AM

1.

Try to free up iPhone device storage see this Apple articles below:

If you need more space for an update on your iPhone, iPad, or iPod touch

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support

How to check the storage on your iPhone, iPad and iPod touch

How to check the storage on your iPhone, iPad and iPod touch – Apple Support (UK)

Clear Other storage on your iPhone or iPad

Clear Other storage on your iPhone or iPad - Apple Support

What's the difference between device storage and iCloud storage?

What's the difference between device storage and iCloud storage? - Apple Support


2.

Check the range of the mobile network, see this Apple article: If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


3.

Check also the Wi-Fi network, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support


Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support

 

4.

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

 

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support


5.

If they are On, turn Off Hotspot & VPN.


1 reply
Question marked as Top-ranking reply

Apr 10, 2022 8:07 AM in response to caroline2031

1.

Try to free up iPhone device storage see this Apple articles below:

If you need more space for an update on your iPhone, iPad, or iPod touch

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support

How to check the storage on your iPhone, iPad and iPod touch

How to check the storage on your iPhone, iPad and iPod touch – Apple Support (UK)

Clear Other storage on your iPhone or iPad

Clear Other storage on your iPhone or iPad - Apple Support

What's the difference between device storage and iCloud storage?

What's the difference between device storage and iCloud storage? - Apple Support


2.

Check the range of the mobile network, see this Apple article: If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


3.

Check also the Wi-Fi network, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support


Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support

 

4.

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

 

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support


5.

If they are On, turn Off Hotspot & VPN.


I have tried over and over to get my iphone 12 go update the 15.4.1 and it wont work. i have hard reset my phone, deleted apps, deleted pictures to open up space and nothing has worked. it just keeps getting stuck on installing and nothing changes

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