I have tried over and over to get my iphone 12 go update the 15.4.1 and it wont work. i have hard reset my phone, deleted apps, deleted pictures to open up space and nothing has worked. it just keeps getting stuck on installing and nothing changes

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how do i fix my phone and get it updated when it gets stuck on installing and ive done everything that i could do.

iPhone 12, iOS 15

Posted on Apr 10, 2022 7:22 AM

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Answer 1

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209,175 points

1.

Try to free up iPhone device storage see this Apple articles below:

If you need more space for an update on your iPhone, iPad, or iPod touch

How to check the storage on your iPhone, iPad and iPod touch

Clear Other storage on your iPhone or iPad

What's the difference between device storage and iCloud storage?

2.

Check the range of the mobile network, see this Apple article: If you see No Service or Searching on your iPhone or iPad

3.

Check also the Wi-Fi network, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

Recommended settings for Wi-Fi routers and access points

If you need help with your Wi‑Fi password

4.

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

5.

If they are On, turn Off Hotspot & VPN.

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