I changed my password on my email account and was having trouble re-syncing the emails or i took the advice from apple and removed the email account - now i cant re add it as i keep getting an error message saying "this account already exists" - can anyone suggest what to do?
thanks
Em
MacBook Air (2020 or later)
Relevant post: Why does Mail say 'account already exists… - Apple Community
Relevant post: Why does Mail say 'account already exists… - Apple Community
Hello Sidmouth_Swallows. I had the same issue. Just tried to change my email password. Everything works on all devices except the Mail App on MacBook. After going through many things - logging out of my Apple ID, reinstalling MacOS, etc etc with great support from Apple Technical Support, for me the solution was to create a new log-in on the Mac. Add the email account (internet account), then sign-in to my Apple ID on the new log-in. It was a lot of work, but it seems to be working. I am now trying to restore the precise settings for the full look and feel that I had before the transition on my Mac. I will keep the original log-in account for my Mac until I confirm that new one is working fine. Only real difference noted is that I see two choices for login account when I boot the computer and then I select the new one (which uses the same Apple ID). You may wish to try that.
It seems that there was something amiss with my MacBook account for some reason. But, given how many thousands of Mac users seem to running into similar issues, there is likely a bug that Apple needs to fix somewhere so this is not so regular an occurrence. I will say that I was extremely grateful for the Apple text/phone support on this.
mail account already exists message
