My left power beats pro isn’t showing it charge on my iPhone or connecting it says it has 99 percent battery but won’t play or connect

My power beats pro left earbud isn’t connecting

iPhone 12 Pro

Posted on Apr 10, 2022 10:42 AM

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Question marked as Top-ranking reply

Posted on Apr 11, 2022 10:36 AM

Hey Evan_n_k,


Thank you Apple Support Communities. We suggest resetting the Powerbeats Pro by following the steps below:


  1. Place both earbuds in the case. Leave the case open.
  2. Press and hold the system button on the case for 15 seconds or until the LED indicator light flashes red and white.
  3. Release the system button.

The LED indicator light will continue to flash white, which means that you can pair your Powerbeats Pro with your iPhone, Mac, Android device, or other device again.


You can also review the steps here: Reset your Beats earphones


Take care.

2 replies
Question marked as Top-ranking reply

Apr 11, 2022 10:36 AM in response to Evan_n_k

Hey Evan_n_k,


Thank you Apple Support Communities. We suggest resetting the Powerbeats Pro by following the steps below:


  1. Place both earbuds in the case. Leave the case open.
  2. Press and hold the system button on the case for 15 seconds or until the LED indicator light flashes red and white.
  3. Release the system button.

The LED indicator light will continue to flash white, which means that you can pair your Powerbeats Pro with your iPhone, Mac, Android device, or other device again.


You can also review the steps here: Reset your Beats earphones


Take care.

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My left power beats pro isn’t showing it charge on my iPhone or connecting it says it has 99 percent battery but won’t play or connect

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