CATALINA AND CANON MG2920

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CATALINA AND CANON MG2920

I HAVE MAC WITH OS CATALINA AND A CANON PRINTER MG2920. I CAN PRINT, BUT I CANNOT SCAN AS CANNON SETUP SOFTWARE IS NOT COMPATIBLE WITH CATALINA.

ANY SUGGESTION?

Posted on Apr 10, 2022 11:50 AM

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Answer 1

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VikingOSX

Level 10

118,553 points

Apr 10, 2022 12:31 PM in response to stevasap

Have you installed the latest Canon print and scan (ICA) drivers for Catalina? Did you reset the print system so that the newly installed drivers are recognized? Have you followed up with Canon support?

If you cannot get the scan function to work, there is the alternative, paid VueScan Professional that supports this device without any vendor drivers. VueScan has a free trial.

This device is not supported by Apple's built-in AirPrint.

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Answer 2

VikingOSX

Level 10

118,553 points

Apr 11, 2022 4:55 AM in response to stevasap

You are welcome.

I have owned VueScan Professional since 2010 and the abandoned Canon flatbed scanner that prompted that purchase is still in use today on my Macs running Big Sur and Monterey. I have never paid for a VueScan upgrade, and receive no benefits from Hamrick software for any mention of their product in these communities.

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Answer 3

stevasap Author

Level 1

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Apr 10, 2022 9:34 PM in response to VikingOSX

Thank you so much. I downloaded the ICA driver, but not doing any good. I used VueScan Professional to enable the scanning function and it works perfectly. Thank you for the solution

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CATALINA AND CANON MG2920

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