You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

CATALINA AND CANON MG2920

I HAVE MAC WITH OS CATALINA AND A CANON PRINTER MG2920. I CAN PRINT, BUT I CANNOT SCAN AS CANNON SETUP SOFTWARE IS NOT COMPATIBLE WITH CATALINA.

ANY SUGGESTION?

Posted on Apr 10, 2022 11:50 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 10, 2022 12:31 PM

Have you installed the latest Canon print and scan (ICA) drivers for Catalina? Did you reset the print system so that the newly installed drivers are recognized? Have you followed up with Canon support?


If you cannot get the scan function to work, there is the alternative, paid VueScan Professional that supports this device without any vendor drivers. VueScan has a free trial.


This device is not supported by Apple's built-in AirPrint.

3 replies
Question marked as Top-ranking reply

Apr 10, 2022 12:31 PM in response to stevasap

Have you installed the latest Canon print and scan (ICA) drivers for Catalina? Did you reset the print system so that the newly installed drivers are recognized? Have you followed up with Canon support?


If you cannot get the scan function to work, there is the alternative, paid VueScan Professional that supports this device without any vendor drivers. VueScan has a free trial.


This device is not supported by Apple's built-in AirPrint.

Apr 11, 2022 4:55 AM in response to stevasap

You are welcome.


I have owned VueScan Professional since 2010 and the abandoned Canon flatbed scanner that prompted that purchase is still in use today on my Macs running Big Sur and Monterey. I have never paid for a VueScan upgrade, and receive no benefits from Hamrick software for any mention of their product in these communities.

CATALINA AND CANON MG2920

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.