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I have added a new payment method but it wont allow me to do in-game purchases

I used a vanilla visa gift card and an apple giftcard credit in order to add a new payment method because my previous visa giftcard expired. Although I have added a new payment method, this would not allow me to do in-game purchases. When I try do any purchases, it leads me to a pop up saying : “your purchase could not be completed (For assistance, contact iTunes support at www.apple.com/support/itunes/ww)”. How could i fix this?


[Re-Titled by Moderator]

iPad Pro, iPadOS 14

Posted on Apr 10, 2022 5:00 PM

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Question marked as Best reply

Posted on Apr 10, 2022 5:21 PM

Click here and ask the iTunes Store staff for assistance. Only they will know how.


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I have added a new payment method but it wont allow me to do in-game purchases

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