You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have added a new payment method but it wont allow me to do in-game purchases

I used a vanilla visa gift card and an apple giftcard credit in order to add a new payment method because my previous visa giftcard expired. Although I have added a new payment method, this would not allow me to do in-game purchases. When I try do any purchases, it leads me to a pop up saying : “your purchase could not be completed (For assistance, contact iTunes support at www.apple.com/support/itunes/ww)”. How could i fix this?


[Re-Titled by Moderator]

iPad Pro, iPadOS 14

Posted on Apr 10, 2022 5:00 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 10, 2022 5:21 PM

Click here and ask the iTunes Store staff for assistance. Only they will know how.


(216861)

1 reply

I have added a new payment method but it wont allow me to do in-game purchases

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.