Hello, I have a problem taking pics in Whatsapp or Messenger. Both sides have color glitch. Is it waranty or OS problems?
Updatet to latest.
iPhone 13 Pro
Hi roberts241,
Thanks for coming to Apple Support Communities for help today.
Does your camera work normally inside the iOS Camera app? If it does, we'd recommend the steps found here to troubleshoot third-party apps: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open.
If an app on your iPhone or iPad doesn't work as expected, try this.
Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
Eventually you may need to contact the app developers: How to contact an app developer.
You find an issue with pictures taken with the iOS Camera app, please see: If the camera or flash on your iPhone, iPad, or iPod touch isn't working.
Have a fantastic day!
I have the same issue and I bought my Iphone 13 pro a week ago. Can someone let me know how to fix this? :(
Same issue in my Iphone 13 Pro Max. Can someone solve the problem?
Hi roberts241! May I know how does apple chnge your phone? Thank you for your help! Stay safe!
So, you already got the new phone and still got the same problem? So it’s bug in iOS? 😅 this is the pic I took with whatsapp camera and a lil bit zoom
It’s getting worst haha ☹️
Omg! Haha let’s pray iOS 16 will fixed this!
plan to sell this 13PM and wait for the 14, and hopefully its gone haha
I just bought this 13 PM for two weeks 😅 so you got the camera glitch since you got the phone long time ago?
hello, did u got the camera glitch since u bought the phone? Becasue i am. 😭
I git this phone last January 😅 then I got the glitch since April
Yes! I can’t claim the warranty because this iPhone is from the USA, and I’m in Indonesia 😅 just hoping the new iOS will fix this a.s.a.p.
yes but since Im living in The Philippines they can’t do anything because theres no Apple Store in The Philippines
I have the same issue and bought my Iphone 13 pro for less than a month. Such a bummer.. Hopefully the new IOS will fix this too.
Apple replace my phone with new phone. but luck not on my side, the issue still occur on this new phone
Mine has the same issue only on messenger- I have an iPhone 13mini
Iphone 13pro camera glitch
