You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

problems updating the iPhone SE (2020).

When updating my wife's iPhone (via her MacBook Air) I got the message: an unknown failure has occurred (9)

0665-0000. When I selected the option iPhone repair modus, the code changed to the following: (9) 0609-0000 and again I was unable to complete the update. I only succeeded by using third party software (Tenorshare Reiboot.app). This is te second time this failure occurred with updating iPhone SE.

Why? What am I doing wrongly?

MacBook Air (2020 or later)

Posted on Apr 11, 2022 7:49 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 12, 2022 4:51 AM

Hello,

See the information in this link:

Updating iOS: common issues and solutions

Good luck.

1 reply

problems updating the iPhone SE (2020).

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.