Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

problems updating the iPhone SE (2020).

When updating my wife's iPhone (via her MacBook Air) I got the message: an unknown failure has occurred (9)

0665-0000. When I selected the option iPhone repair modus, the code changed to the following: (9) 0609-0000 and again I was unable to complete the update. I only succeeded by using third party software (Tenorshare Reiboot.app). This is te second time this failure occurred with updating iPhone SE.

Why? What am I doing wrongly?

MacBook Air (2020 or later)

Posted on Apr 11, 2022 7:49 AM

Reply
Question marked as Best reply

Posted on Apr 12, 2022 4:51 AM

Hello,

See the information in this link:

Updating iOS: common issues and solutions

Good luck.

1 reply

problems updating the iPhone SE (2020).

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.