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SSD Usage With Nothing On the Drive

I come from a background where I used Sun Workstations in the '90s, important later on.

I bought an Mac Mini M1 after already having an older Mac Mini. I previously had a 500+ GB hard drive that I needed to move over to my M1. I did not order a M1 with a large SSD but rather moved my home directory off Macintosh HD to a 1TB exteral Thunderbold drive. This is what a Sun would have done, all software and user data on servers. I can look up the command I ran to tell it the user home was on another drive.

I also kept two users on the system, one with the home on Mac HD and the one I use that has the user home external.

So auto update has never worked on this computer. When I want to update I have to log out, change users and do the update using the other user.

Xcode has not been able to update since December and I can't upgrade to Monterey because it says I don't have enough disk space.

I look at the Storage under About This Mac and it says on the Mac HD, I have 13.32GB out of 245.11GB available on the SSD. The bulk of the storeage is used by Documents, in green.

The thing is I have never stored anything on Mac HD!

If I go into Manage is shows large files but if I delete them they delete files from my external HD.

My work has me creating lots of large files in the GB range that end up in directories in the 60GB range.

So I zip these directories up and delete them and it shows as Trash on the Mac HD, in grey. If I empty the trash instead of freeing the memory it just turns them back into Documents, in green.


How do I free up disk space on a drive I have never put any files on?


Mac mini, macOS 10.15

Posted on Apr 11, 2022 11:15 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 14, 2022 6:24 PM

Sojourner9 wrote:

It still does not explain why the emptying the trash did not free up space. I will not get an answer to that now.

FYI, with the APFS file system if you delete large files, the free space may not become available right away. macOS uses APFS system snapshots when updating the OS (possibly when installing apps as well, but I'm not certain on this) and for backups (at least TM backups, but also some other backup apps as well will utilize the APFS snapshot feature). If an APFS snapshot has not been deleted yet, then any files you delete will still remain within the APFS snapshot until the snapshot is deleted. macOS normally deletes these snapshots at specific times and after a TM backup has been transferred to the backup drive.


Also, if you copy a file on a single APFS volume, you are not creating duplicate separate file. While there will be two separate file names, the names point to the exact same data saving space. If you begin to modify one of the files, then the file being edited will just have new "links" added for the changed data, but the unchanged data will still be shared. So if you delete just one of those files, the data (or majority of the data) still remains on the drive under the other file name.


I did not think of this earlier, because of how you described the problem. I don't think any of it applied anyway except for the possibility you did not have enough free space to delete those items. Keep this in mind though for future reference. Here are a couple of article explaining this new behavior/features of APFS file systems:


https://eshop.macsales.com/blog/43043-using-apfs-on-hdds-and-why-you-might-not-want-to/


https://eshop.macsales.com/blog/56681-working-with-macos-snapshots/


View APFS snapshots in Disk Utility on Mac - Apple Support


Anyway it looks like I am back up and running. Not sure if I am going to find something missing later. It is kind of nice to look at the Applications directory and see everything having a date that is the Monterey release date or the date of the specific app.

I have probably cleaned out 10 years of old apps going back three Macs.

This process can be time consuming & complicated, but sometimes it is needed especially after years of use and migrations. No one really likes to go through this process. Your installation definitely seemed to have a few issues. Glad it worked out for you.


Similar questions

8 replies
Question marked as Top-ranking reply

Apr 14, 2022 6:24 PM in response to Sojourner9

Sojourner9 wrote:

It still does not explain why the emptying the trash did not free up space. I will not get an answer to that now.

FYI, with the APFS file system if you delete large files, the free space may not become available right away. macOS uses APFS system snapshots when updating the OS (possibly when installing apps as well, but I'm not certain on this) and for backups (at least TM backups, but also some other backup apps as well will utilize the APFS snapshot feature). If an APFS snapshot has not been deleted yet, then any files you delete will still remain within the APFS snapshot until the snapshot is deleted. macOS normally deletes these snapshots at specific times and after a TM backup has been transferred to the backup drive.


Also, if you copy a file on a single APFS volume, you are not creating duplicate separate file. While there will be two separate file names, the names point to the exact same data saving space. If you begin to modify one of the files, then the file being edited will just have new "links" added for the changed data, but the unchanged data will still be shared. So if you delete just one of those files, the data (or majority of the data) still remains on the drive under the other file name.


I did not think of this earlier, because of how you described the problem. I don't think any of it applied anyway except for the possibility you did not have enough free space to delete those items. Keep this in mind though for future reference. Here are a couple of article explaining this new behavior/features of APFS file systems:


https://eshop.macsales.com/blog/43043-using-apfs-on-hdds-and-why-you-might-not-want-to/


https://eshop.macsales.com/blog/56681-working-with-macos-snapshots/


View APFS snapshots in Disk Utility on Mac - Apple Support


Anyway it looks like I am back up and running. Not sure if I am going to find something missing later. It is kind of nice to look at the Applications directory and see everything having a date that is the Monterey release date or the date of the specific app.

I have probably cleaned out 10 years of old apps going back three Macs.

This process can be time consuming & complicated, but sometimes it is needed especially after years of use and migrations. No one really likes to go through this process. Your installation definitely seemed to have a few issues. Glad it worked out for you.


Apr 12, 2022 5:14 AM in response to Sojourner9

Since no one else has responded, I will put in my two cents for what it is worth. While technically you can run a system modified such as you have, I have personally found that macOS does not like to deviate from system defaults. Years ago I wanted to do the same thing, but decided against it when I realized macOS really wasn't designed for that type of setup. You were smart to leave an admin user account on the main boot drive as that does allow you to continue to administer your Mac when something goes wrong.


Keep in mind, that while you may be saving your files to your user account on the external drive, macOS is likely still using the internal drive for temporary storage and cache files for many or perhaps all your running apps & projects.


Also keep in mind that the macOS Storage Management screen is not really accurate on the categories. You can try using OmniDiskSweeper to see where the largest files/folders are located which may give you a clue.


If you are using iCloud or other file syncing service, then that could explain some of it. Try booting into Safe Mode to see if things improve. If they improve, then perhaps you have some third party software that is interfering with the normal operation of macOS. The most common types of apps which interfere with the normal operation of macOS are anti-virus apps, cleaning apps, and third party security software (all of which are not needed on a Mac).


Apr 12, 2022 7:35 PM in response to HWTech

Continued.....


I'm not a macOS expert, but from what I've seen & experienced I personally would want to keep things as simple as possible. To that end, I would only configure the apps to default to storing files at a specific location which in your case would be external media. Many apps will still use the main boot drive for hosting temp files, cache files, and possibly even a folder containing in process work (this may be happening with your current setup as well). For example, when selecting an external location for a file download some apps may still download the file to the main boot drive before transferring it to the external media. Same thing may happen with other workflows. Having a computer with sufficiently large storage helps in all cases either by not having to use external media (simplest setup & it just works), or it gives you enough work space for the temporary storage I mentioned earlier before the data is transferred to external media (only requires one small preference change instead of several possibly major preference changes to one or more apps which quickly leads to a complex system setup which is more prone to breakage).


If you are going to perform a clean install and you want or need to create system modifications to work from external media, then I would suggest creating a new thread for that purpose to see what more knowledgeable contributors may suggest for your workflow. I know a few very knowledgeable & respected contributors who have written instructions on these forums on how to store iPhoto/Photo data on external media. I don't use either app because I don't like their complexity and many unknowns which would cause me grief after I invested too much into the app.


I have learned from personal experience & observation that macOS really doesn't like deviations from Apple's default configuration. I recently experienced a macOS custom configuration which broke macOS. This was a custom configuration performed using exposed configurations from the macOS GUI (I wish I could recall exactly what setting this was, but I don't recall it being anything that should have caused any problems). It shocked me (it takes a lot to surprise & shock me these days), but it also further confirmed my suspicions that macOS does not do well with unexpected situations. While this may have always been the case to some extent, I've only recently taken notice of it with recent versions of macOS as I think it is getting worse.


As for new computers, make sure to spec them out with all the memory & storage you will ever need (or think you may need) for the life of the Mac since memory & storage are no longer upgradable on most Macs after purchase.


I understand the need to rant to let out your frustrations, as I do this all the time since I know Apple no longer cares like most other large corporations these days. Apple is not here on these forums, so if you want to let Apple know how you feel, then you can provide product feedback here:

Product Feedback - Apple


Edit: added link to product feedback.

Apr 13, 2022 4:49 PM in response to Sojourner9

Thanks for the extra information.


Is the data you want to delete located on the internal or external drive?


How much free space does the Finder report on the drive? When using an APFS file system, if there is not enough free space on the drive volume, then data cannot be deleted (or modified) which could possibly explain why the items are never moved to the Trash. Perhaps this is what is happening. Have you tried deleting just a single file? You can also try deleting the file immediately instead of sending the file to the Trash in case the issue is with the Trash itself. To immediately delete a file, highlight the file in the Finder and press Command + Option + Delete. macOS will alert you and prompt to confirm deletion.


When you boot this Mac, what OS are you booting into? Booting into Safe Mode should boot into the same OS except not load the Login Items, or any of the third party drivers.

How to use safe mode on your Mac - Apple Support


As far as using a NAS for TM backups, the only NAS I've seen mentioned which seems to work is Synology (I have a co-worker who uses a Synology NAS for TM backups).


With all the extra information about multiple issues with your Mac, I think your best option is to perform a clean install of macOS and manually reinstall your third party apps and manually transfer your files from external media back onto the new user account of the clean install. Doing it this way will unfortunately render your existing TM backups useless I think, but I would still retain them just to be safe. I don't use TM, so maybe another more knowledgeable contributor can chime in regarding whether old TM backups can be accessed when manually recreating the user account(s). It may be possible to migrate a macOS user account, but you need to be careful to uncheck everything else on the migration. I tried this years ago, and still found that macOS had modified some things outside of my home user folder (I don't recall the details after all these years).


To help with your concerns about missing an important file, you can use Carbon Copy Cloner to clone the user account(s) or even the entire drive into a .dmg archive bundle which you can store on external media (USB drive or even your NAS). After you perform the clean install and create your new macOS user account, you can mount the archived .dmg image to manually transfer your files. Just make sure after creating the .dmg archive, that you test open it and make sure you can read some random files. If you transfer the archive to another location, then make sure to test open the archive again. Personally I would also manually transfer your files to external media just to be sure since that should give you two different copies in case something happens to the .dmg archive. If you have access to another Mac, I would even test open the .dmg archive with another Mac as well. As you can see I'm a bit paranoid about data as well.




Apr 12, 2022 3:30 PM in response to HWTech

Thanks HWTech for the timely reply.

Safe Mode and Monterey upgrade did not work saying I didn't have disk space.

I downloaded and ran OmniDiskSweeper. The top bar says 221.1GB which adds up to the detailed listing showing 90GB Users, 61.7GB Librarys, 48.5GB Applications, 16.9GB System, plus a couple of GB for private, user, et. al. So the space must be contained in files on those directories.

But why would it show as trash and then just go back to being files when I empty the trash?

Why would they show as trash on Mac HD when they were deleted on another drive, is there a giant directory structure for all the drives on Mac HD?

The 90.3GB Users is split into 71.9GB Deleted Users, 18.2GB Shared, 268MG for me, and 20.5kB for the other me.

Deleted Users broke down to 71.6GB macports which has Users and macports under it all the way down. I think it got installed sometime when I wanted a Big Integer package for XCode. I always start out with three users, me, admin, and macports.

Should I delete/uninstall macport?

Looking at Disk Utility, I see two partitions under Mac HD, Data and com.apple.os.update-A339... But it says that there are 5 volumes shared in Mac HD. I can see two external drives, Samsung USB and Mac Home. The first is a thumb drive with a eject button and the latter is my external drive without a eject button.

There is also two Disk Image files, Shared Support and Backups of My Computer, both with eject buttons.

Hopefully doing some the above will fix the problem. But I will await your input first, so as to not do something I will regret.

As to the first part I feel the need to rant. Not at you, your great, you can skip the rest of this post.

Apple if you are listening. For years I have seen Apple talk about ThunderBolt and external drives. I have seen the slow removal of external ports, CD Rom Drives. Promoting the cloud as main storage, at a price. And finally they remove the ability to add memory and hard drives. You promote this new computer and how fast it is without saying that it is not a real computer but only for beginners, grandma to read email and facebook. Then they make you decide how much ram and storage you will need up front, when you buy the computer and it could be an extra $800 to fully upgrade both. I haven't done anything that unusual and if I can't get the OS to update then all those pre-built 8G/256G machines sitting in the stores are not a good deal at any price.

I had plans to buy my wife a new M1 MacBook Air with 8G/256G this week but I will hold off based upon how this problem resolves.

I would put my home directory on the main drive if they had some sort of a document explaining how to move the bulk of the data off the main drive, for each application that I could have used when I setup the system. I have seen items on how to get iPhoto to look elsewhere, but not in the context of upgrading from one computer to another.

Apr 12, 2022 7:34 PM in response to Sojourner9

So what exactly happened with Safe Mode?


Keep in mind I don't use the cloud syncing services, so I'm not completely certain how each of them behaves (especially iCloud). I would suggest either logging out of any cloud file syncing services or at least disconnect from the network. Try deleting those items again and empty the Trash to see what happens.


While I am aware of MacPorts, I've never actually used MacPorts. However, it is usually best to uninstall anything you are no longer using and likely won't use again. Doing this reduces the complexity of the system, reduces clutter, and makes the computer more secure by reducing the number executables that could be leveraged for security vulnerabilities to compromise the system.


As for the five volumes associated with the boot drive, that is normal for recent versions of macOS which utilizes APFS volumes for a read-only macOS system volume, a read+write volume for home user folders, an Update volume for staging macOS updates, a Virtual Memory volume for the Swap files, Recovery volume, and a PreBoot volume. See this article for more specific details if you are interested:

https://eclecticlight.co/2021/01/13/big-sur-boot-volume-layout/


You may want to run EtreCheck to look for possible software issues and posting the report here using the "Additional Text" icon which looks like a piece of paper so other contributors can see if anything stands out that may be causing problems. If you give EtreCheck "Full Disk Access" it will provide more details which may contain more clues.


This may be a good time to make a good manual backup of the system and perform a clean install of macOS. Then manually reinstall your third party apps. Just store your large files on an external data drive instead of moving the entire home user folder, or possibly consider a NAS especially if you have multiple systems which may need to access the data. Just remember to backup all external media (including the cloud) which contains important & unique data in addition to the computer itself. Sometimes this may be a faster option than trying to figure out what has gone wrong. If you've added lots of third party apps and various third party programming tools/utilities, then they can all make modifications to the system that can sometimes be difficult to track down. I'm suggesting manually reinstalling apps & data because migrating/restoring from a backup can often bring back unwanted items as macOS does not provide enough granularity in what is transferred (personal experience).


Apr 13, 2022 12:43 PM in response to HWTech

Save Mode Monterey simply said, "The target volume does not have enough free space to install. An additional 9.95 GB of space is needed to install on this disk."


I have a NAS that I got to do time machine backups but it does not stay connected enough to be usable. I am still using my AirPort for that but I have been trying to migrate off. I came to the conclusion that the only thing Macs want to see is drives connected by USB.


I don't think the problem has anything to do with iCloud and I am not using for anything but syncing my info with my phone.


While I did not say so earlier, XCode would not upgrade because it needed Monterey, not because of disk space. Yesterday when I tried upgrading XCode it said as much. This was the first time it told me why it did not want to upgrade.


I am loath to do a complete re-install as I worry that sooner or later I will find some file has disappeared the day after my time machine gets corrupted. Since I have a current backup I will do the re-install but only because of the following about macports. Setting up email, I never delete them, etc.


I think macports is a big portion of the problem. First like I said when I log in there are three users, me, admin, and macports and I don't know the password for macports. Above when I said about macports that it was all the way down, I mean it is recursive. If I descend all the way down until the pattern breaks I end up in the directory:

/Users/Deleted Users/macports/Users/Deleted Users/macports/Users/Deleted Users/macports/Users/Deleted Users/macports

with other directories included at each state. At each level I pickup another 10GB of memory used.


When I google "delete Deleted Users" I get results on how to delete users. If I go into System Preferences/Users & Groups, it does not even show macports as a user. So I have a user with an unknown password that I can not delete. Sound malicious? I go to their page about uninstalling macports and they are really passive agressive like if you "MUST" here is how to delete it. They have a command that essentially deletes /User/macports, but that directory already does not exist, it is under Deleted Users. But if it is deleted, why does it show up in the login? Rhetorical don't answer. So I will try the re-install and hopefully I won't loose that much.


I find that if I have problems, all the anxiety monsters come out of the closet. This may not be a problem caused by my external drive being my home. So I will watch that once I get the clean install working.


I still don't understand the trash being returned to documents though.



Apr 14, 2022 1:01 PM in response to HWTech

The problem is on the tiny internal SSD drive on a Mac Mini M1. Finder Get Info, Disk Utility, About This Mac Storage, and OmniDiskSweeper all say 245.11GB out of 251GB uses with 12.44GB available. I think this is all hard data, not run time caching.


My NAS is a QNAS that I have to physically push a reset button on the back to get it to talk to the LAN about once a week.


I did the clean install using recovery mode and selected install Monterey, not recover from time machine. I created the second user and linked the home directory to the other drive. I had some scares like all my apps were gone but the App Store Account had a list of all my purchases so I downloaded those I wanted back. I had to tell it to load Pages, Numbers, and Keynote. Also iPhoto and iMovie, which I chose not to download. I also downloaded iBook Author which is no longer available. I had a couple of .dmg files in download that allowed me to reinstall some other Apps I need. And I had to go get Firefox.


It pulled a lot of info from the cloud and it new I had two email accounts, but complained about not being able to access a directory in my original home directory location. So went to bed with lots of apprehension on how much work I had to do. Turns out I opened my Email and it is all still there.


I tried to restore some files from the time machine and it only showed backups from yesterday.


I had to select my time machine drive and it told me there was no achieve on that drive. So I thought my time machine got erased. I thought I am lucky I have all my info on a separate drive. So I started a full backup. Previously I did not encrypt my time machine and since it was making it anew I thought why not encrypt it. So I looked for the button I needed to push to tell it to encrypt, found it and stopped the current backup. For some reason I went into time machine and all my old backups were there. So no need to make a new one. So I am backing up again.


I had to go in and re-select the printer.


Now to Disk Usage. After I installed the two users and did the home directory leak, Mac HD contained 15.5GB System, all the rest were under 1GB. After All the applications were updated and the did a backup I have 25.8GB Applications, 16.0GB System, and 724MB User. This is broken into 4.1kB for admin and 720MB for my stuff. It contains system stuff like Library, which was what mail was complaining about earlier. I have the same directories on my external drive. Disk Utility and Mac HD Get Info both say I have 41.87GB used and 188GB available.


I looked at About This Mac/Storage while it was doing the back up and it kind of freaked me out. So I waited until the backup finished. When I ran it again it was acting the same. It showed the whole disk as full and was flashing every second like it was doing something. Now I see that it is only showing me what is on Mac HD and it fills up the whole bar. So it does not show unused space in the bar or the amount used in the text. The text just says 188GB available of 245.11GB. Before the re-install it said 9GB available and I mistook the grey area on the right as the unused space. It is actually macOS. It still does not explain why the emptying the trash did not free up space. I will not get an answer to that now.


Anyway it looks like I am back up and running. Not sure if I am going to find something missing later. It is kind of nice to look at the Applications directory and see everything having a date that is the Monterey release date or the date of the specific app.


I have probably cleaned out 10 years of old apps going back three Macs.


Thanks for your help. I will give you the This solved the question credit pending any reply you may post.


Thanks, Wade





SSD Usage With Nothing On the Drive

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