Documents not opening
Why iPad Air 2 is not opening any documents that are downloaded
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The new iPad mini is available today. Learn more >
The new iPad mini is available today. Learn more >
Why iPad Air 2 is not opening any documents that are downloaded
Thank you for the reply drrdsenthil!
Did PDFs open in the past on your Word app? If so, the steps here might resolve unexpected issues with third-party apps:
If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open
If the issue persists, are you able to open the PDFs on another app such as the Books app?
To open the PDF in Books, tap the PDF attachment to open it, tap , then tap Books.
If you are able to isolate the issue to the Word app, we then recommend contacting the app developer for assistance:
How to contact an app developer
Cheers!
Hello drrdsenthil,
It looks like no one has responded to your question. Here are a couple things that might help others answer your question:
Please provide as many details as you can and thanks for using the Apple Support Communities!
Hi, thanks for your reply.
OS version is 15.4.1
Word, PDF etc are not opening
Thanks a lot for your reply. I will check accordingly.
drrdsenthil,
You're very welcome!
Have a nice day!
Documents not opening