Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Locked Apple Watch

Hello all!


I recently bought an Apple Watch off of someone and it seems to be locked. I’ve tried to get the owners old info and he says he does not remember his information and got a Samsung Watch instead. That was very strange, so I tried factory setting the Watch and asks for their Apple ID. Is there anything else I can do?

iPhone 13 Pro, iOS 15

Posted on Apr 11, 2022 2:47 PM

Reply
Question marked as Best reply

Posted on Apr 12, 2022 1:27 AM

The person that you bought/got this watch from needs to follow all the steps in this link;

Remove the Activation Lock so that the buyer can use it.

If they can't or won't then get your money back or recycle the watch and mark it down as a bad experience.

3 replies

Locked Apple Watch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.