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how to request a refund

Hi ,


Re: APPLE.COM/BILL ITUNES.COM IE

I got a credit card bill of $6.98 & $0.07 on 5April22 in my ocbc credit card.

pls help to cancel as i dont want to hv that on my hp.


pls assist.


Thank u.


helen

90210065

iPhone 13 Pro, iOS 15

Posted on Apr 11, 2022 10:31 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 11, 2022 10:47 PM

If the subscription isn't billed through Apple:


Don't see the subscription when you follow the steps to cancel your subscription? You might have purchased that subscription from another company.


On your bank statement, find the charge for the subscription. If your bank statement doesn't say Apple, apple.com/bill, or something similar, Apple doesn't provide this subscription to you. To cancel the subscription, contact the company that offers the subscription to you. Statements often list the name of the company, such as Hulu, Pandora, YouTube, Amazon, HBO, etc.


Resources:

View Purchase History.

▷ Cancel a Subscription.

Billing and Subscriptions.

Returns & Refunds.

Request a Refund.

2 replies
Question marked as Top-ranking reply

Apr 11, 2022 10:47 PM in response to Algean1185

If the subscription isn't billed through Apple:


Don't see the subscription when you follow the steps to cancel your subscription? You might have purchased that subscription from another company.


On your bank statement, find the charge for the subscription. If your bank statement doesn't say Apple, apple.com/bill, or something similar, Apple doesn't provide this subscription to you. To cancel the subscription, contact the company that offers the subscription to you. Statements often list the name of the company, such as Hulu, Pandora, YouTube, Amazon, HBO, etc.


Resources:

View Purchase History.

▷ Cancel a Subscription.

Billing and Subscriptions.

Returns & Refunds.

Request a Refund.

how to request a refund

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