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Mulder2000 Author

Level 4

1,059 points

Pair - There is a Problem with your Apple Watch

Hi,

I have a second hand Apple Watch Series 6 which I am trying to pair to my iPhone XR, and when pairing, it recognises that the Watch requires a software update, and in the process of doing that, I get a message that "There is a problem with your Apple Watch".

I have upgraded the software on the phone to 15.4.1 and reset the Apple Watch, and the same error occurs.

Apple Watch Series 6

Posted on Apr 12, 2022 6:39 AM

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Community User

Posted on Apr 12, 2022 6:54 AM

Has the watch been unpaired from it's previous phone?;

About Activation Lock

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Community User

Apr 12, 2022 6:54 AM in response to Mulder2000

Has the watch been unpaired from it's previous phone?;

About Activation Lock

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Level 10

197,662 points

Apr 12, 2022 7:03 AM in response to Mulder2000

Sounds like there is something wrong with the watch you bought.

If that's the exact error message you're getting, either return it and get your money back or make an appointment at the Genius Bar to get it fixed/replaced.

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Pair - There is a Problem with your Apple Watch

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