Mac Pro 2013 Kernel Panic/MCA Error since updating to macOS Monterey

Hello, posting here as suggested by Apple Support representative on a telephone call today.


It was also suggested I use the OS feedback page to report this (which I have done) so posting here not in the expectation of any kind of suggested fix but to hopefully prompt anyone else having this issue to report it to Apple.


I recently updated my Mac Pro 2013 (3.5 GHz 6-Core Intel Xeon E5) from macOS Mojave to macOS Monterey.


From that point the machine went from a 100% reliable work horse to an completely unstable work environment.


The machine now throws a kernel panic when waking from sleep, or randomly restarting when I am away from it (I suspect also a wake from sleep situation).


Same error for every panic : *** MCA Error Report ***


Apple Support initially suggested this might be related to a connected peripheral but testing proved this not to be the case.


Erase and clean install of macOS 12 - did not resolve the issue.


SMC Reset - did not resolve the issue.


To verify the hardware I have ran both the built in diagnostics (cmd+d) and also the Apple Service Diagnostics (3S159) for this Mac model. No errors reported, all hardware tests pass.


Using an external SSD I then tested various revisions of macOS Monterey and Big Sur to see if this could be a software issue. The results seem to indicate this is the case:


macOS Big Sur :


11.6.4 - no panics

11.6.5 - MCA kernel panics


macOS Monterey:


12.0.1 - no panics

12.2 - no panics

12.2.1 - MCA kernel panics

12.3 - MCA kernel panics

12.3.1 - MCA kernel panics

12.4 (beta 1) - MCA kernel panics


While I appreciate this machine is approaching its end of life it is a machine that Apple lists as being supported by the current shipping version of the macOS so it is very disappointing to have this experience and end up with a machine that cannot be updated past a version of the macOS (e.g. 12.2) and therefore will not get any security updates.


Searching the Internet does indicate other Mac Pro 2013 users are also experiencing this issue since updating, for example on this Apple discussions site:


https://www.google.co.uk/search?q=mac+pro+2013+monterey+MCA+Error+Report+site:discussions.apple.com&sa=X&ved=2ahUKEwiMovjQ2cz2AhVilFwKHQl1AF4QrQIoBHoECBMQBQ


But also present elsewhere such as as the Apple/Mac communities on Reddit.


(I also tried the pmset command line suggestions in these forums and on Reddit to modify the sleep settings but while the number of panics was less frequent it still happened overnight.)


At this point my only option is to prevent the machine from sleeping - not ideal with the ever increasing costs of electricity 😞



Posted on Apr 12, 2022 7:29 AM

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Posted on May 17, 2022 2:09 AM

Good news - this issue is fixed with the macOS 12.4 (21F79) release and I no longer experience the panics and MCA reports.


There was an EFI firmware update for my machine with this update to 430.120.6.0.0 which I suspect is what fixed the problem.



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6 replies

Apr 12, 2022 7:48 AM in response to Owl-53

Hi there.


I did swap the RAM from another Mac Pro 2013 we have here as part of the initial troubleshooting.


When it made no difference I put the old memory back for the ASD and Hardware Diagnostic tests.


I have also tried reseating the RAM modules in different slots (e.g. 1,2 to 3,4) but again no change.


I did not leave the tests running overnight so will do that and see if it throws any errors.


We are out in the sticks so taking the machine to the nearest verified service center is an extended journey.


Do you think they have other tools than the ASD boot utilities?


Thanks again

May 17, 2022 10:00 AM in response to Luis Sequeira1

Luis,


Thank you for replying to this but I don't think you read my original post fully.


As I clearly outlined - I did a clean install of multiple versions of macOS on an external SSD and tested each for the sleep/wake MCA report issues.


I do not think this was ever a hardware issue; the problem started after a macOS update (no installed software changes other than that) and was resolved with a later macOS update (again, not software changes).


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Mac Pro 2013 Kernel Panic/MCA Error since updating to macOS Monterey

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