Apple Event: May 7th at 7 am PT
Hi! I cannot seem to get our new iMac to recognize there is a drive plugged in. I have gone to apple chat and for about an hour and a half, but to no avail! Has anyone experienced this and can help? Thanks!
iMac, OS X 10.11
If this is Apple's USB SuperDrive, have you reviewed this support article:
Get help with the slot-loading SuperDrive on your Mac computer - Apple Support
If this is Apple's USB SuperDrive, have you reviewed this support article:
Get help with the slot-loading SuperDrive on your Mac computer - Apple Support
I have one question, just to be clear. I have an external drive. It does not show up on my desktop unless and until I put a disk into it. Do you still not see it with a disk installed?
Exactly what external DVD drive and what are you plugging it into? The DVD drive should have it's own power supply and be plugged directly into the back of the computer. DO NOT use a hub to connect the DVD drive.
Sorry, I chose our old imac from 2008. This is our new 2021 mac.
Thanks! I think I will try this.
Yes. It’s a plug and play.
New iMac 2021 not recognizing the external dvd/cd drive
