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New iMac 2021 not recognizing the external dvd/cd drive

Hi! I cannot seem to get our new iMac to recognize there is a drive plugged in. I have gone to apple chat and for about an hour and a half, but to no avail! Has anyone experienced this and can help? Thanks!

iMac, OS X 10.11

Posted on Apr 12, 2022 7:51 AM

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Question marked as Top-ranking reply

Posted on Apr 12, 2022 8:24 AM

If this is Apple's USB SuperDrive, have you reviewed this support article:


Get help with the slot-loading SuperDrive on your Mac computer - Apple Support



6 replies

New iMac 2021 not recognizing the external dvd/cd drive

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