You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

5g reception

We just got the new iPhone 13 Pro Max (2phones) and the 5g and signal reception at our house is totally crap. No one can hear us properly and we lose calls all day long. What is the problem? We've adjusted settings. Turned off 5g. Rebooted. Help! I've tried everything from the online advise and forums. It seems like the 5g signal is the issue as we had great reception previously.

iPhone 13 Pro Max

Posted on Apr 12, 2022 12:00 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 12, 2022 12:06 PM

Building materials may interfere with the 5G signal. Easiest way to deal with it is to turn on WiFi calling. If the signal isn't sufficient, the phone will switch to WiFi for the call.

1 reply

5g reception

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.