Cannot delete an app.
It's stuck on the Keep | Delete screen and that won't clear. My phone is unusable because I get get passed the prompt. I can't even power off. Has anyone seen this?
Question marked as
You need to force restart the phone; Depending on your iPhone model:
On an iPhone 8 or later (including the original SE and SE 2020):
- Press and quickly release VOLUME UP
- Press and quickly release VOLUME DOWN
- Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears
The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.
- On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.
- On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and the Top (or Side) buttons for at least 10 seconds, until you see the Apple logo.