I don’t have the email address associated with my iPhone Apple ID. No one else is using the email address I want to change it to. However, Apple won’t let me change my ID. The message says the email address is associated with another account.

How do I change my Apple ID email address? I don’t use the email that is associated with my account. I am the only one using the email account that I am trying to change the Apple ID too. However, I keep getting the message that the email address is not available because it’s associated with another account. How do I get rid of the email account that I no longer use?

iPhone SE, iOS 15

Posted on Apr 12, 2022 8:14 PM

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4 replies

Apr 13, 2022 6:54 AM in response to wendie161

See -> If you forgot your Apple ID email address or phone number

If you forgot your Apple ID email address or phone number - Apple Support

-> Go to -> Settings -> tap your profile -> Name, phone numbers and email

 

You cannot change another person's Apple ID account/email address.

Have you bought a 2nd hand device?

Each Apple device is linked/associated with an Apple ID of the person who did the setup.

Activation Lock prevents anyone who is not the owner from using this iPhone.

To unlock the Phone, you need the Apple ID and password of the previous owner, that were used during set up.

You need to contact the previous owner.

Apple cannot help you.


See the following Apple articles:

Activation Lock for iPhone, iPad, and iPod touch

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

 

How to remove Activation Lock

How to remove Activation Lock – Apple Support (UK)


See -> The All Too Common SAD Reality of Buying a Used iPad/iPhone

The All Too Common SAD Reality of Buying … - Apple Community



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I don’t have the email address associated with my iPhone Apple ID. No one else is using the email address I want to change it to. However, Apple won’t let me change my ID. The message says the email address is associated with another account.

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