I cannot access my app store
Why can’t I find or access my App Store?
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Why can’t I find or access my App Store?
If you can’t download or update apps on your iPhone or iPad
If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)
You may need to have a payment method on file, even if the app you want to download is free. Check which payment method you have on fileÂ
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Sign in to your Apple ID account page and edit your Apple ID details.
On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.
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See also the following Apple articles:
Change, add or remove Apple ID payment methods
Change, add or remove Apple ID payment methods – Apple Support (UK)
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Add money to your Apple ID balance
Add money to your Apple ID balance – Apple Support (UK)
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Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
See also -> Require a password for App Store and iTunes purchases
Require a password for App Store and iTunes purchases - Apple Support
If you can’t download or update apps on your iPhone or iPad
If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)
You may need to have a payment method on file, even if the app you want to download is free. Check which payment method you have on fileÂ
Â
Sign in to your Apple ID account page and edit your Apple ID details.
On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.
Â
See also the following Apple articles:
Change, add or remove Apple ID payment methods
Change, add or remove Apple ID payment methods – Apple Support (UK)
Â
Add money to your Apple ID balance
Add money to your Apple ID balance – Apple Support (UK)
Â
Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
See also -> Require a password for App Store and iTunes purchases
Require a password for App Store and iTunes purchases - Apple Support
I cannot access my app store