Shut Down during setup

I got an iPhone X a while back and ended up factory resetting it to get a refresh, now every time i go to setup up a password for it my iPhone shuts down and restarts. I am not sure if it is a battery issue but i never have an issue with it charging or staying on for long periods of time.

iPhone X

Posted on Apr 13, 2022 4:43 AM

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3 replies

Apr 13, 2022 6:09 AM in response to Deathpharmacy

Try the following:

▷ Update your iPhone. 📲

If that didn’t help, then try a Hard Reset:

Press volume up (quickly)
Press volume down (quickly)
Press and hold the power button until the Apple logo ( ) appears

If that didn’t work, it could be a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

Call Apple Support at 1-800-APLCARE or get help here.
Chat using Messages. 

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Level 10

81,097 points

Apr 16, 2022 6:28 AM in response to Deathpharmacy

Hello ~ It is probably best to take it in for a checkup:

Genius Bar Reservation and Apple Support Options

Also take a look here:

Check the iPhone battery health and usage - Apple Support

~Katana-San~

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Apr 16, 2022 6:17 AM in response to Smilin-Brian

i have tried this and its not working

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Shut Down during setup

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