You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: kodjo179
kodjo179 Author
User level: Level 1
0 points

my iphone turns on and then goes black

my iphone turns on and then goes black



iPhone 6s Plus, iOS 14

Posted on Apr 13, 2022 5:50 AM

Reply
Question marked as Top-ranking reply
User profile for user: Smilin-Brian
Smilin-Brian
User level: Level 9
56,167 points

Posted on Apr 13, 2022 6:03 AM

Try the following:


â–· Update your iPhone. 📲



If that didn’t help, then try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work, it could be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.




View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: Smilin-Brian
Smilin-Brian
User level: Level 9
56,167 points

Apr 13, 2022 6:03 AM in response to kodjo179

Try the following:


â–· Update your iPhone. 📲



If that didn’t help, then try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work, it could be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.




Reply

my iphone turns on and then goes black

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up