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jclfc Author

Level 1

9 points

WhatsApp notifications not vibrating on iPhone or watch

Hi guys,

Wondering if you can help - have a strange issue where WhatsApp notifications have stopped vibrating on silent on iPhone13 Pro and coming through to my Apple Watch (5 series), too.

I haven't changed any settings prior to this happening and I've tried everything to figure out what it could be, but haven't found anything.

I have hard reset the phone and still nothing.

Weirdly, this doesn't apply to other apps - they still vibrate and come through to the watch as normal.

Any help or advice would be appreciated!

iPhone 13 Pro

Posted on Apr 13, 2022 5:41 AM

Top-ranking reply

Todd0213

Community Specialist

Posted on Apr 14, 2022 8:00 AM

Hello jclfc,

We're glad you had the chance the reset the iPhone to help work towards a resolution for not receiving WhatsApp notifications. To confirm, did you restart the iPhone as outlined in the following article?

Restart your iPhone

You also mentioned that you didn't change any settings. While you haven't changed the settings, have you verified the notification settings for WhatsApp on the iPhone? If not, please go in to Settings > Notifications > WhatsApp to verify the settings. You can also find helpful information about notifications in the following article.

Use notifications on your iPhone, iPad, and iPod touch

If the settings are correct, the next step would be to troubleshoot WhatsApp using the steps listed below. You can also find these steps in the following article.

"Force the app to close."
"Restart your iPhone."
"Update the software on your iPhone or iPad."
"Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed."

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won't open

Let us know how that goes!

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WhatsApp notifications not vibrating on iPhone or watch

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